Frequently Asked Questions

What happens if a product is no longer available?

We will do our best to keep our packets up to date with available products. You will have access to download the packet as many times as you like, so if you come across a product that is no longer available or a link that doesn’t work, first download a new packet and if it’s not up to date please contact us via email and we will do our best to update the packet in a timely fashion.

Will I get a discount on the product if I follow your links?

No at this time we do not have any agreements to provide discounted pricing to our clients, although as we grow we would love to be able to offer this. We are also not receiving any payment for the specification of products.

How will I know how to implement more detailed design elements?

Should a scheme have more detailed design elements, for example, a striped painting detail, we will provide additional pages in the packet that dimension out the detail and provide good rules of thumb for implementing the design in a variety of spaces.

How will I know if I can afford the products specified before purchasing a packet?

For each of the main categories of specifications, we provide three options. The most expensive items are Itendified with a Platinum Diamond and come from stores like Pottery Barn Teen, Pottery Barn Kids, and Crate and Kids. The Mid-priced items are identified with a Gold Diamond and come from retailers like Wayfair, All Modern, and Etsy. The Low-Priced items are identified with a Silver Diamond and come from stores like Target or are upcycled pieces that were previously owned or purchased used. Everything has been selected so you can mix and match the items you like.

Can I get a refund?

Because this is a downloadable product we do not offer re-funds at this time.